2025 DEALS - SAVE 5% WITH E-TRANSFER DISCOUNT - CONTACT FOR CUSTOM ORDERS

CONTACT US

9800X3D & 9950X3D - RESTOCKING | RTX 5090 - ONE LEFT | RTX 5070 & TI - IN STOCK | AMD RX 9070 XT - IN STOCK

$0.00 0

PRIVACY POLICY

How We Handle Your Personal Data

Effective May 9th, 2024

Contents Disclaimer:

At Astral Computers, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, purchase our products, or engage with our services.

We recognize the importance of maintaining the confidentiality of your data and strive to uphold the highest standards of privacy protection in accordance with applicable laws and regulations. By accessing our website or utilizing our services, you consent to the practices described in this Privacy Policy. We encourage you to read this document carefully to understand our practices regarding your personal information.

Who We Are:

Astral Computers is a computer building, sales and service company based in Halifax, Nova Scotia. Our only website addresses are https://astralpcs.com and https://astralpcs.ca.

The Astral Standard Warranty applies to all Signature, New Ready-To-Ship Systems, and New Customs purchased through our website. The following warranty terms apply from the date of the order or the day it is received by the customer.

Data Collection Terms:

From Our Website:

When you visit our website, we collect information automatically through cookies and similar technologies. This includes technical data such as your IP address, browser type, device information, and browsing behavior. If you create an account, make a purchase, or interact with our website in any other way, we may collect additional information such as your name, email address, shipping address, and payment details.

From External Communication Platforms:

We may collect data from external communication platforms such as text messages, Facebook messaging, other social media platforms, and other messaging services when you communicate with us through these channels. This may include your name, contact information, and any other information you provide during the communication. Please note that the data collected through external communication platforms is subject to the privacy policies and practices of the respective platforms.

From Social Media:

We may collect data from social media platforms when you interact with our content or pages on these platforms. This may include information such as your social media username, profile information, and any content you share or interact with.
The data collected from social media platforms is governed by the privacy policies of the respective platforms and may be used to personalize your experience and provide targeted advertising.

From External Websites and Sources:

We may collect data from external websites and sources when necessary to fulfill orders, provide customer support, or conduct business operations. This may include information obtained from third-party service providers, partners, or publicly available sources. Any data collected from external websites and sources will be handled in accordance with this Privacy Policy and applicable laws and regulations.

Combining Data:

We may combine data collected from different sources to improve our understanding of our customers' needs and preferences and to provide a personalized experience. The combined data will be treated as personal information and will be protected in accordance with this Privacy Policy.

Your Consent:

By interacting with our website, communicating with us through external platforms, or engaging with us on social media, you consent to the collection and processing of your data as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us or adjusting your browser settings to disable cookies. However, please note that some features of our website may not function properly without cookies.

Information Collected At Checkout

Contact Information:

Name
Email address
Phone number (optional)
Shipping address
Billing address

Payment Information:

Credit card details (number, expiration date, and security code)
Billing information associated with the payment method

Order Details:

Products purchased
Order total
Order history

How We Use Checkout Information:

Fulfillment of Orders:

Processing and shipping orders to the provided address
Communicating order status and updates

Payment Processing:

Authorizing and completing transactions
Preventing fraudulent activities and chargebacks

Customer Support:

Responding to inquiries and providing assistance related to orders
Resolving issues with purchases or deliveries

Marketing and Promotions:

Sending promotional offers, newsletters, and product updates (with opt-in consent)
Analyzing customer preferences and behavior to improve our products and services

We may share your information with third parties only in the following circumstances:

Service Providers

We may engage third-party service providers to assist us in providing our services and conducting our business operations, such as payment processors, shipping companies, and IT service providers.

Legal Compliance:

We may disclose your information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

With Your Consent:

We may share your information with third parties if you provide us with your consent to do so.

Cookie/Trackers Policy:

Astral Computers and our third-party service providers may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver targeted advertisements. Cookies are small text files that are stored on your device when you visit our website. By using our website, you consent to the use of cookies as described in this section.

Essential Cookies:

These cookies are necessary for the functioning of our website and enable core functionality such as security, account authentication, and accessibility. You cannot opt-out of essential cookies as they are required for the operation of the website.

Analytical/Performance Cookies:

These cookies allow us to recognize and count the number of visitors to our website and understand how visitors interact with our website. This information helps us improve the performance and usability of our website.

Functionality Cookies:

These cookies enable us to personalize your browsing experience by remembering your preferences (such as language or region) and providing enhanced features.

Advertising/Targeting Cookies:

These cookies allow us to recognize and count the number of visitors to our website and understand how visitors interact with our website. This information helps us improve the performance and usability of our website.

You can control and manage cookies in various ways, including:

Browser Settings:

You can adjust your browser settings to accept or reject cookies or to notify you when a cookie is being sent. Please note that disabling cookies may affect the functionality of certain parts of our website.

Third-Party Tools:

You can opt-out of targeted advertising by third-party advertising networks through tools provided by such networks (e.g., the Network Advertising Initiative's opt-out page or the Digital Advertising Alliance's opt-out page).

Third-Party Cookies:

Our website may contain links to third-party websites or services that are not owned or operated by Astral Computers. These third-party websites may use their own cookies and tracking technologies. We do not have control over these cookies and are not responsible for their privacy practices. We encourage you to review the privacy policies of these third-party websites before providing any personal information.

Updates to This Section:

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means.

Embedded Content:

Astral Computers may embed content from third-party websites or services, such as videos, images, or social media posts, to enhance your browsing experience. When you interact with embedded content on our website, such as clicking on embedded videos or sharing embedded posts, your browser may automatically send certain information to the third-party website or service. This information may include your IP address and browser data. Please note that we have no control over third-party tracking and their privacy policies. Embedded content from third-party websites or services is governed by their respective privacy policies, and we encourage you to review those policies before interacting with embedded content.

Children/Minors:

Astral Computers is committed to protecting the privacy of individuals under the age of 13 who use our website. Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under this age without parental consent. Additionally, individuals under the age of 18 should always be accompanied by an adult when making purchases with our business. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately, and we will take steps to remove such information and terminate the child's account, if applicable. If we become aware that we have collected personal information from a minor under the age of 13 without parental consent, we will promptly take appropriate measures to delete such information from our records. However, please note that some content on our website may not be suitable for minors, and we encourage parents and guardians to supervise their children's online activities and use of our website.

Data Security:

You have the following rights regarding your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request correction of any inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information, subject to certain exceptions.
• Opt-Out: You can opt-out of receiving marketing communications from us by unsubscribing from our mailing list.

Changes To Our Privacy Policy:

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.